Information

Delivery Information - UK

Orders Over £35 - FREE shipping over £35 and orders will be sent by recorded delivery and a tracking number provided.

Orders under £35 - Our P&P charges are set via weight and in accordance to postage set by Royal Mail.

Typically we send out orders within 5 working days but during busy periods this could take up to 10 working days.

Please note that orders placed after 2pm on a Friday will be sent on Monday.

Delivery Information - International

During busy times International can take up to 15 working days to arrive so we ask you to be patient.  If after this time period your order has not arrived please contact us at donna@theideaowl.com. 

Packaging

Although we use plastic to protect each notebook we are environmentally aware and endeavour to re-use packaging when we can.  If you wish to request your order without plastic we will use paper bags to protect your handmade order.

My Handmade Notebook Returns Policy

As our Notebooks are handmade with love and are individual there maybe a slight variation in size therefore we only accept returns if damaged by Royal Mail upon delivery.